Welcome to Skyray customer service center, a vital and considerate world for customers!

 good guarantee

We pay attentions to record, solve, recheck and feed back the customers’ reply on any problems.

We serve the customers heart and soul.

 service hot-line

The customer service center of Skyray has always been devoted itself to offering the customer the best services. Marker-oriented is our principle, we do every effort to meet the requirements from our customers. Our marketing department and sales department will keep contact with our customers to know what they require in order to get the related requirements about our products and feed back such information to related department for the further development and improvement of our products. At the same time, it will deepen the mutual understanding between our customers and our company and our products while set the credibility of our company.

 

Skyray’s customer service system has been operated in daily work and training mechanism. Our service hot-line is from 9:00 (AM) to 5:30 (PM), Monday to Friday. If you want to contact us beyond this time, please send E-mail to the below mailbox, we will reply you as soon as possible. Welcome any kind advices and suggestions on our products!

 

Customer service hot-line: +86-756-3626280

 

E-mail: sales@skyraytech.com

 

Our service items include before-sale service and after-sale service. Before-sale service is for offering the customers the needed Skyray’s products and products information before sale. After-sale service is to meet the specific requirements by customers.

 

☆ Before-sale service:

1. Contact with customers to know what they need

2. Provide the needed product sample and technical information to customers

3. Other services such as the design of product package, products test devolved by customers on us, product technical support, technical exchange and training for products.

☆ After-sale service:

1. To deal with the feedback information: we will response customers’ feedback within 8 hours, and submit “customer feedback solved report” to customers within 24 hours.

2. To offer the related product performance information and trainings.

3. To pay a return visit to customers periodically.